Privacy Policy - Farawise Solutions

Welcome to Farawise Solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or communicate with us through digital platforms. By accessing or using our services, you agree to the collection and use of information in accordance with this policy and applicable global data protection laws.

Information Collection and Use

We collect personal information only when it is necessary to provide our services, respond to inquiries, improve user experience, and comply with legal obligations.

Types of Data Collected

Personal Data

While using our services, we may collect personally identifiable information, including but not limited to:

• Full name
• Email address
• Phone number (including WhatsApp contact)
• Country, city, and professional affiliation
• Any information you voluntarily provide through forms or messages

Usage & Technical Data

We may automatically collect certain technical information, such as:

• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

Purpose of Data Processing

Farawise Solutions uses collected data for the following purposes:

• To provide and maintain our services
• To respond to inquiries and communicate with users
• To deliver customer support
• To improve service quality and user experience
• To analyze usage trends and performance
• To prevent fraud, misuse, or security threats
• To comply with legal and regulatory obligations

Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• User consent
• Performance of a contract or service request
• Compliance with legal obligations
• Legitimate business interests, provided they do not override your fundamental rights

Data Sharing and Disclosure

We do not sell or rent personal data. We may share personal information only in the following circumstances:

• With trusted service providers who assist in operating our services
• To comply with legal requirements or lawful requests
• To protect the rights, property, or safety of Farawise Solutions, its users, or the public
• In connection with a business transfer, merger, or restructuring

International Data Transfers

Your information may be stored and processed on servers located outside your country of residence. Where international data transfers occur, we ensure appropriate safeguards are implemented in accordance with applicable data protection laws to protect your personal data.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or update of your information
• Request deletion of your personal data
• Restrict or object to certain data processing
• Withdraw consent at any time

Cookies Policy

We use cookies and similar technologies to enhance user experience, analyze performance, and improve services. You may manage or disable cookies through your browser settings.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.