Refund & Cancellation Policy - Farawise Solutions

This Refund & Cancellation Policy outlines the conditions under which Farawise Solutions processes refunds or cancellations.

1. General Policy

Farawise Solutions provides customized, professional services. Due to the nature of these services, payments are generally non-refundable once work has commenced.

2. Cancellations by Client

• Clients may request cancellation before work has started
• If cancellation is requested before service initiation, a partial or full refund may be considered at our discretion
• Once service delivery has begun, cancellation requests will not be eligible for refunds

3. Refund Eligibility

Refunds may be considered only in the following cases:

• Duplicate payment made in error
• Service could not be initiated due to circumstances solely attributable to Farawise Solutions

Refunds are not applicable for:

• Change of mind
• Delays caused by client-side issues
• Outcomes beyond our control (e.g., journal decisions)

4. Non-Guaranteed Outcomes

Farawise Solutions does not guarantee specific results, including but not limited to:

• Publication acceptance
• Review timelines
• Editorial decisions

Refunds will not be issued based on dissatisfaction with outcomes that depend on third-party decisions.

5. Refund Process

• Approved refunds will be processed using the original payment method
• Processing time may take 7–14 business days, depending on the payment provider
• Transaction or processing fees (if any) may be deducted

6. Modifications to Services

If service scope is modified after initiation:

• Additional charges may apply
• Refunds will not be provided for completed portions of the service

7. Policy Updates

Farawise Solutions reserves the right to modify this policy at any time. Updates will be effective upon posting on our website or communication channels.